Business 9609 : As-Level : Notes Pack

1. Business and its environment
1.1 Enterprise
1.1.1 The nature of business activity
1.1.2 The role of entrepreneurs and intrapreneurs
1.1.3 Business plans
1.2 Business structure
1.2.1 Economic sectors
1.2.2 Business ownership
1.3 Size of business
1.3.1 Measuring the size of the business
1.3.2 Significance of small businesses
1.3.3 Business growth
1.4 Business objectives
1.4.1 Business objectives in the private sector and public sector
1.4.2 Objectives and business decisions
1.5 Stakeholders in a business
1.5.1 Business stakeholders
1.5.2 The relative importance and influence of stakeholders on business activities
2. Human resource management
2.1 Human resource management (HRM)
2.1.1 Purpose and roles of HRM
2.1.2 Workforce planning
2.1.3 Recruitment and selection
2.1.4 Redundancy and dismissal
2.1.5 Morale and welfare
2.1.6 Training and development
2.1.7 Management and workforce relations
2.2 Motivation

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